Privacy Policy - Mishgar

Mishgar ("we", "our", or "us") operates the Mishgar mobile application and related services (the "Service"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Mishgar app.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Account credentials
Role information (for example: traveler, driver, collaborator, administrator)

Reservation and Usage Data

When you use the Service, we may collect:

Reservation details (pickup and drop-off locations, dates, times)
Collaborator associations
Messages and in-app communications
App interaction data and logs

Device and Technical Information

We may automatically collect:

Device type, operating system, and app version
IP address
Time zone and language
Crash logs and performance data

Location Information

If enabled by you, the app may collect location data to support transportation, reservation, or coordination features. Location access is used only while relevant app features are active.

How We Use Your Information

We use the collected information to:

Provide, operate, and maintain the Service
Create and manage user accounts
Process and manage reservations
Enable collaboration between users
Send service-related notifications (including push notifications)
Improve app performance, security, and reliability
Comply with legal and regulatory obligations

Notifications

Mishgar may send push notifications related to:

Reservations and updates
Collaborator activity
System or service alerts

You can control notification preferences through your device settings or within the app where available.

Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following cases:

With other users you explicitly collaborate with (for example, shared reservations)
With service providers that support app functionality (hosting, messaging, analytics)
When required by law, legal process, or government request
To protect the rights, safety, and integrity of Mishgar and its users

Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and secure infrastructure. However, no method of transmission or storage is 100 percent secure.

Data Retention

We retain personal data only as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent where applicable

You may request data changes or deletion by contacting us using the information below.

Children's Privacy

Mishgar is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

The app may rely on third-party services (such as cloud hosting, push notification providers, or analytics). These services operate under their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website, and the updated date will be revised accordingly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: info@mishgar.com